Ace Berkeley

Management is extremely disorganized and lacks transparency. We paid one month’s rent plus a separate security deposit, only lived in the unit for one month, yet were later told no deposit exists to be refunded. Management then attempted to reclassify the deposit after the fact, citing internal explanations that contradict our bank records. Conflicting information and poor record-keeping. I would not trust this leasing office with tenant funds.

Lived here for 2024-2025 school year. First couple months were great but it really went downhill. Someone shot at second floor window leaving a gun shot hole and management never notified the residents. Also a homeless person broke in and was living in one of the vacant apartments. When it came time to renew management had me sign a two month extension in promise (not legally binding promise which was a mistake by me) of a good rate for next year before canceling my renewal lease and requesting another lot more to renew. They then tried to stick me in that two month renewal but I got out of it. Anyways incompetent management, terrible safety, and a nonzero chance that your window gets shot at. Do not live here ?