Sentral DTLA

I highly recommend looking elsewhere if you value a management team that possesses basic human empathy or problem-solving skills. After explaining that my wallet was recently stolen, I was told that Sentral DTLA’s 'protocol' is so rigid they refuse to give a tour without a physical barcode to scan—even with an official government replacement receipt in hand. If they are this inflexible and robotic before you even sign a lease, imagine the lack of support you’ll receive as a resident. They’ve shown their true colors early, and I’m glad I dodged this bullet. Moving is stressful enough without dealing with a team that prioritizes scripts over people.

Love living here - amenities are well maintained, front desk is always staffed. Especially love the social events organized by Nitara! Appreciate that there are always a couple of them planned for every month. The vision board workshop with Lulu and Nitara was so fun!