Ashland
I don’t currently live here, but I scheduled a tour directly through their website (not a third-party site), and unfortunately the experience was disappointing. I booked the appointment three business days in advance and received multiple confirmations, including one the morning of the tour. However, when I arrived, I was told they hadn’t seen my appointment. Since they’re required to give tenants at least two hours’ notice before showing their apartment, the tour couldn’t happen. It was frustrating to plan around the appointment and receive confirmations, only for it to fall through due to what seems like a system or internal communication issue. I hope they’re able to resolve whatever caused this, but based on this experience, I’ll be looking elsewhere in my apartment search.
